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Wanna know the exact script I used to get this claim covered?
Here's a hint.
1. File the claim for the customer. (Meaning you on the phone.)
2. Report it as a water loss.
This is where the script comes in...
3. How I answered their questions:
QUESTION: "What Happened?"
ANSWER: Water loss. Leak near refrigerator.
QUESTION: "When Did This Happen?"
ANSWER: If you don't 100% KNOW when it happened (nobody ever does) then it should be reported as TODAY as the date of loss. If you don't know when it happened, then you can only point to 1 day with any certainty. That day is the day you were called out and you put professional equipment on the site (moisture meter) and found that it was wet. If you came out yesterday, use that day.
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Copyright 2020 Shane O' Dazier | Restoration Contractor
Disclaimer: None of the words on this page, and none of the screenshots are in any way a guarantee that you can do the same thing. These are results of myself and our clients, but we do not promise or in any way say that you can achieve the same results. These results are not common, and are not to be expected. We are NOT responsible for any actions you take regarding these posts and by being on this page you agree to that.